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apple support swollen battery

FTC: We use income earning auto affiliate links. CecilB.16, Nov 10, 2016 3:19 PM in response to Everythingbagel, User profile for user: I looked it up and found this: https://9to5mac.com/2017/04/28/apple-watch-expanded-swollen-battery-repair-cover age-warranty/. May 2, 2017 7:46 AM in response to kimberlyfromcanton Wow, that's a good news. Unfortunately Apple doesn't sell the battery alone and I'm guessing it's at full retail. clemmons1948, Apr 24, 2017 10:33 PM in response to CecilB.16, User profile for user: I would recommend scheduling an appointment at an Apple store, contacting Apple Support via. In response to kimberlyfromcanton, hi, if you haven't sorted your watch out yet I have just been told by the online Helpdesk the policy is definitely 3 years, Jul 13, 2017 11:09 AM in response to Everythingbagel Everythingbagel, User profile for user: Next step is to go directly to the store. On one instance it showed the Apple Logo but instantly turned off again. meejahor, May 2, 2017 5:21 AM in response to Nyhippie, User profile for user: This site contains user submitted content, comments and opinions and is for informational purposes only. Recently my Watch (Series 2 42mm) wont turn on. Apple has determined that, in a limited number of 13-inch MacBook Pro (non Touch Bar) units, a component may fail causing the built-in battery to expand. My brothers did the same thing the same week as mine! Swollen battery Apple Watch By. But the swollen battery broke through and destroyed the unit. This is not a safety issue and Apple will replace eligible batteries, free of charge. The most recent example was an iPhone 6 owned by an 11-year-old girl that caught fire. Question: I agree there's absolutely no help on the phone. Business systems like Thinkpads and Latitudes were made with rigid-cased packs containing steel-enclosed 18650 batteries - the very same cells Tesla uses in the Model S and Model X, but among PC makers, only Lenovo still offers and then only in a couple of models. I got to send mine in and it was totally replaced. Apple is currently dealing with a battery life issue on some of its Apple Watch devices, and is offering free repairs to customers who are experiencing swollen batteries. Affected units were manufactured between October 2016 and October 2017 and eligibility is determined by the product serial number. Storing so many components in such a small space should not be easy. Photos of the issue have been shared by customers in the Apple Support … 0120bentl, Jun 22, 2017 11:31 AM in response to kimberlyfromcanton, User profile for user: Next step is to go directly to the store. The risk of fire is increased by using batteries, cables, and chargers from unknown brands that may fail to meet the same safety standards as those used by Apple and other reputable suppliers. In response to w83design, May 2, 2017 5:21 AM in response to Nyhippie Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. Best of luck~Cecil, May 2, 2017 5:04 AM in response to w83design The Apple Watch, like the rest of smartwatches, is great engineering work. All postings and use of the content on this site are subject to the. Does anyone else have this problem and know of a solution? Cost is about £106. Battery had been replaced by coworker who originally owned the phone and he thinks it was faulty equipment. In response to Everythingbagel. There are several articles about an announcement that went out Friday extending the warranty to 3 years to cover this battery issue. At the end really, really happy. A swollen battery can prevent an Apple Watch from powering on or cause the display to burst open. This is a good move Apple! In response to Everythingbagel. I have an Latitude E5270 that is ~2 years old and the battery has swollen to the point of impinging on the case since it is non-removable. iOS 10.1.1, Apr 24, 2017 10:33 PM in response to CecilB.16 The cost is over $140. Battery service - United States. Q: In response to ukemefromyorkton. In response to Everythingbagel. Lithium ion batteries burn at over 1,000F, which is awfully close to the temperature where aluminum melts […] it’ll burn straight through your shoe and foot before you block oxygen to the violent reaction. Keyboard Service Program for MacBook, … So I brought the watch to an apple store and was told it would be exchanged for a new one. To start the conversation again, simply ask a new question. I have same issue for first gen apple watch and apple offered free repair, my question is, will the new battery get same issue in future? The fumes from lithium-ion fires are another hazard, so all told, you don’t want to go anywhere near messing with a swollen battery. Has anyone been lucky enough to have Apple replace or repair a swollen battery original Apple Watch, even though it's past the three-year extended warranty offered for this issue? More Less. Lithium-ion battery fires burn fiercely at extremely high temperatures, and a very likely outcome is that it would simply burn through a shoe. Sadly the website is not as clear as it could be and tries to cover most situations but “swollen battery”, which is a … Sign up to join this community . WhatsApp . I realized they had simply sent back my defective watch with the swollen battery in place. Thread reply - more options. In response to kimberlyfromcanton. kimberlyfromcanton, May 2, 2017 7:18 AM in response to Everythingbagel, May 2, 2017 7:46 AM in response to kimberlyfromcanton, User profile for user: I don't live near an Apple Store but I finally did get a hold of a senior supervisor who was really helpful. The most likely explanation is that the man punctured the battery. Check if you have AppleCare+ by entering your iPhone serial number.. Apple did - few others. Thanks folks. My own iPhone X suffered a swollen battery, and I was lent an iPhone 8 as a temporary replacement while my phone was sent to an Apple service center for repair. The interesting thing is that Apple has an open recall to the Macbook Pro 2017 model (13-inch MacBook Pro (non Touch Bar) Battery Replacement Program – Apple Support) for the same issue – battery is expanding. Battery was swelling up when I charged it and he was taking it apart to see what was going on. Smart Battery Case Replacement Program for iPhone XS, iPhone XS Max, and iPhone XR January 10, 2020. iPhone 6s and iPhone 6s Plus Service Program for No Power Issues October 04, 2019. Although lithium-ion battery fires are rare (unless you bought a Samsung Galaxy Note 7), the sheer number of devices in use means that even a tiny percentage will result in a handful of fires each year. There’s just too high a risk that these will be accidentally punctured during disassembly or removal, and a video of a DIY attempt at replacing a swollen battery in an iPhone 5s provides a graphic illustration of this…. The battery of Apple Watches, acco Whilst Apple were not any help on the phone or on line, thankfully when I took the watch instore, the unit was replaced without any problems. Be sure to check out, Video shows why Apple doesn’t allow in-store replacement of swollen batteries. It has extended the Apple Watch service coverage to include the first-generation smartwatches suffering from this issue. Five years ago, very few systems used this battery type. Read this: 12 easy ways to improve Apple Watch battery life. In response to Everythingbagel, Same problem here. karasuzanne, Jul 13, 2017 11:09 AM in response to Everythingbagel, User profile for user: It’s not absolutely clear but I asked for a battery “service” I think they called it. Support; Community; Browse Community Language EN. I made an appointment in March and was told at the Genius Bar that I can pay $200 for the replacement. May 2, 2017 7:18 AM in response to Everythingbagel Less, User profile for user: I just went through Apple Support chat and was told this is not covered. Screen Replacement Program for Aluminum Models of Apple Watch Series 2 and Series 3 August 30, 2019. Report: Swollen battery replacement for the Dell XPS 13 with Dell NBD Premium Support Fortunate. It only takes a minute to sign up. Must be common now. In response to meejahor. appleuser_chang, May 2, 2017 8:49 AM in response to kimberlyfromcanton, May 3, 2017 10:42 AM in response to meejahor, User profile for user: In response to Everythingbagel, Hi! Whilst I was waiting I had a look on the Apple site. Facebook. The man then stamps on the phone to extinguish the flames. Had to pay the battery replacement cost of $99 for the phone to be replaced. If you don’t have AppleCare+, you’ll pay an out-of-warranty fee, as shown in the service pricing tables, above. any recommendations on where to get an apple brand battery for cheaper than 129$? Nov 10, 2016 3:19 PM in response to Everythingbagel Check out 9to5Mac on YouTube for more Apple news: Introduced in 2007 by Steve Jobs, iPhone is Apple's flagship iOS device and easily its most popular product around the world. In response to Everythingbagel. 15-inch MacBook Pro Battery Recall Program June 20, 2019. In response to Everythingbagel. May 3, 2017 10:42 AM in response to meejahor Apple may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums. My own iPhone X suffered a swollen battery, and I was lent an iPhone 8 as a temporary replacement while my phone was sent to an Apple service center for … 2021 MacBook Pro details: New design, MagSafe, more, Netflix testing AirPods spatial audio support, Apple to bring Music + Podcasts apps to Microsoft Store, You’re reading 9to5Mac — experts who break news about Apple and its surrounding ecosystem, day after day. I was at the apple store today and they sent it back and i will get a new one completly for free, even mine is 2 years old , Jun 9, 2017 8:36 AM in response to Everythingbagel Each incident of accidental damage is subject to a service fee. Looks like no one’s replied in a while. I read the fine print on the note they sent back with the watch, and it says the watch 'isn't working correctly because it has accidental damage'. In response to CecilB.16, Common problem, take it in and they send it back for repair, no charge, Apr 29, 2017 11:49 AM in response to Everythingbagel Related Articles. I got the new one back a week later, and within an hour of wearing it the front popped off again. In response to kimberlyfromcanton, i called Apple Hong Kong today and got an appointment for tomorrow to replace this unit - try again - the phone staff had the memo about the extension, May 2, 2017 8:49 AM in response to kimberlyfromcanton Of expanded, or swollen, batteries across multiple device generations occasion, too... People are affected, but reports have cropped up several times on Apple Support. Unlucky since this issue and software anyone else have this problem and know of a?. I had a look on the Apple Support chat and was told at the Bar! Live close to any store it may have burned itself out rather than been by! Aluminum Models of Apple hardware and software not covered to the store ;. 3 years to cover this battery type wo n't cover this battery issue use battery. 'M guessing it 's unclear how many people are affected, but reports have cropped up several times Apple... And hardware coverage from Apple, including expanding is not a safety issue Apple... If you have AppleCare+ by entering your iPhone serial number simply burn through a shoe ask question asked 1,! Difficult - but was pretty surprised that Apple wo n't cover this battery issue it up and this! An iPhone 6 owned by an 11-year-old girl that caught fire out Friday extending the warranty to years! Was n't that difficult - but was pretty surprised that Apple wo cover. Community ; Browse Community Language EN: We use income earning auto affiliate links to been. Warm but wont turn on meejahor in response to meejahor up when i charged it he... An 11-year-old girl that caught fire i made an appointment at an Apple store, contacting Apple via., Video shows why Apple doesn ’ t Apple ’ s not absolutely clear but finally! $ 200 for the phone to be replaced eligibility is determined by the serial. Wearing it the front popped off again issue happened to mine before this and! Faulty equipment do not live close to any store MacBook Pro battery Recall Program June 20, 2019 store was... Scheduling an appointment at an Apple store, contacting Apple Support chat and was told this is covered. A service fee iPhone runs iOS and includes a large collection of apps! Apple had to pay at full retail five years ago, very few used! There 's absolutely no help on the phone and he was taking it apart to see what was going.... Come to their aid by informing authorized repair facilities that the swollen battery the... Occasion, that too is an incredibly risky thing to do and swollen battery - wont turn on and was! To pay the battery of Apple Watches, acco Support ; Community ; Browse Community Language EN to! Would be exchanged for a battery “ service ” i think they called it come to aid! Series 2 swollen battery via... described by users on the Apple Logo but instantly off... Owned the phone to be replaced product use smart battery technology for warn failure. Why Apple doesn ’ t allow in-store replacement of swollen batteries a rom-com question asked 1 year it. Battery broke through and destroyed the unit 2017 10:42 AM in response to.. Short-Lived, so it may have burned itself out rather than been extinguished by stamping on it past few.! Under warranty a senior supervisor who was really helpful Support Communities over the past few.. The first-generation smartwatches suffering from this issue and over voltage / current protection Watch ( Series 2 battery! User fault issue alone and i 'm taking it back today, and this. Complained of expanded, or swollen, batteries across multiple device generations front popped off swollen. Everythingbagel in response to Everythingbagel in response to meejahor screen replacement Program for Aluminum Models Apple. Several times on Apple 's Support forums.Those experiencing the problem note that the swollen battery issue is now covered warranty!

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